Shipping policy

Yes, we ship worldwide!

All of orders that are in stock are shipped through FEDEX, DHL and ARAMEX unless otherwise requested.

 

Fulfilling orders

It will take 3-7 business days after confirmation, regardless of the shipping option selected at checkout. We ship Mondays through Fridays, excluding weekends and holidays. Since our products are hand-made we humbly request for your patience and understanding in waiting.

 

AK, HI, PR, OTHER TERRITORIES & INTERNATIONAL ORDERS

The actual cost as quoted by the carrier will be charged. We do not charge handling fees. International orders, please understand that your government may charge you customs duties that are beyond our control and are not included in our prices.

 

SHIPPING METHOD (RETAIL & RESELLERS)

Unless otherwise requested or required, we will either ship using Fedex, DHL or Aramex. Sometimes we elect to use the U.S. Postal Service at our discretion. Should you purchase one of our heavy or large merchandise that cannot be shipped via courier, we will advise you of alternative methods ie: trucking company, freight etc. and get your confirmation before we proceed.

 

FREIGHT SERVICES & OVER-SIZED SHIPPING (RETAIL & WHOLESALE)

"Over-sized" items will be charged a shipping fee as they require special handling. These items will be clearly marked as such in their respective description. When an order requires the use of freight services, please understand that the charge assessed only pays for door to door delivery and does not include in-house delivery or setup. Should such services be required, please let us know so that we can quote you a price accordingly. Our preferred freight company is FEDEX FREIGHT and we reserve the right to use alternative services at our discretion.

 

Method of Payment

We accept payment in the form of Cash, Money Order, Paypal and Bank Transfer (Please send us an email for more info) Cashier's Check, MasterCard, Visa, Discover and American Express. COD delivery available at additional cost.

  

Additional Charges

Customs and taxes on international shipments are the recipient's responsibility. The local customs office could be contacted to get more information on rules and regulations. DHL, UPS and FedEx shipping is available, at additional cost.

Requests for expedited shipping within the continental U.S. and for all shipments outside the continental U.S. will result in additional shipping surcharges.

 

NOTE

Every item we sell has been hand-made using simple tools. Naturally, the item you receive may be slightly different than that pictured. Sizes, tones and colors are subject to variations. If you have any questions about a particular item, please feel free to contact us.